Report Non-Posting

Tradeline Supply Company is committed to offering quality tradelines that we guarantee will post to at least 2 bureaus within 7 days of our estimated reporting date.

 

If you purchased a tradeline that you believe has not posted, please do not call us until it has been at least 7 days past the estimated reporting date listed.

 

Once it has been at least 7 days past the estimated reporting date please create a free CreditKarma.com account and confirm the following:

 

  1. Confirm that the tradeline is not being reported on both TransUnion and Equifax in your Credit Karma account. (If it is being reported on 1 of the bureaus listed on Credit Karma but not the other, please see additional instructions below.)
  2. Confirm that your Credit Karma account has been updated at least 7 days past the estimated reporting date for the tradeline.

 

(Note: Credit Karma only updates their data every 7 days so you must confirm that your Credit Karma account has been updated at least 7 days past the estimated reporting date of the tradeline.)

 

If you are able to confirm both of these points above, then you may request a refund on that tradeline.

 

Instructions On Requesting A Refund

 

All refund requests must be in writing.  Our customer service phone line does not process refunds.  Please send us an email to Refunds@TradelineSupply.com with the following information:

  1. Your Name
  2. The Card ID for the tradeline you are requesting a refund on. (The format of the Card ID looks like 1234-A)
  3. Date of purchase
  4. The date your Credit Karma account was last updated
  5. Your user name and password for your Credit Karma account so we can confirm the non-posting

 

Our refund department will confirm this information within two (2) business days and once confirmed we will issue a refund on that tradeline within two (2) business days.  The refund department is closed on weekends.

 

If Your Tradeline Is Only Showing Posted To 1 Bureau In Your Credit Karma Account

 

If your Credit Karma account does show the tradeline posted to at least 1 bureau, we will then need a higher level of proof in order to prove that it did not report to at least 2 bureaus.  Tradeline Supply Company will accept the following credit reports as long as they were pulled after at least 7 days past the estimated reporting date of the tradeline:

 

  1. A “3 Bureau Credit Report and FICO Score” report ordered from CreditCheckTotal.com (It must be a fresh 3 Bureau report because Credit Check Total only updates their TransUnion and Equifax data every 30 days if you have a credit monitoring membership.  We will only accept a fresh 3 Bureau Report)
  2. A 3 Bureau report from MyFico.com
  3. A 3 Bureau Tri-Merge credit report pulled from any mortgage company
  4. On a case by case basis we may accept other 3 Bureau Tri-Merge credit reports from other industries such as auto loans or other hard pull type credit reports showing all 3 bureaus.

 

Email this proof to Refunds@TradelineSupply.com along with:

  1. Your Name
  2. The Card ID for the tradeline you are requesting a refund on. (The format of the Card ID looks like 1234-A)
  3. Date of purchase

 

Our refund department will confirm this information within two (2) business days and once confirmed we will issue a refund on that tradeline within two (2) business days.  The refund department is closed on weekends.